1. Shipping and Delivery Options

Domestic Shipping:

Standard (5-8 Business Days) : $8

Express ( 3 Business Days): $25

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2. Processing Time

Orders are processed within 2 business day(s) excluding weekends and public holidays. Once the item has been delivered to the carrier, a email with a tracking number will be sent to the customer

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3. Cancellations

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order please contact our support email.

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4. Returns

All sales are final and returns are not accepted.

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5. Delayed Orders

In the case of delayed processing, costumers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed order, please first contact the carrier for item's status.

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6. Damaged Orders

Simplex Terra, Inc. is not liable for lost or damaged products after the order has been placed in the hands of the carrier. If your product has arrived damaged. reach out to us so we may assist you in filing a claim with the shipping provider.

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7. Shipping Restrictions

-Orders cannot be shipped to P.O boxes.

-Orders cannot be shipped to Alaska and Hawaii.

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8. Payment Methods

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- Credit / Debit Cards
- PAYPAL

- Offline Payments

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8. Contact

For questions about this shipping policy, contact:

Email support@simplexterra.com

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